Author Topic: Self care not working?  (Read 445 times)

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Offline M0JMX

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Self care not working?
« on: December 14, 2019, 09:51:33 am »
Self care isn't showing up on my phone which is in the same WiFi networks at my pi-star hotspot. Any ideas what the problem might be?

73

James M0JMX

Offline WB3IHY

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Re: Self care not working?
« Reply #1 on: December 14, 2019, 07:11:58 pm »
The self-care page has been up and down for a while now.  The script that runs it on the server has been periodically failing.  So, chances are that the problem is NOT on your end.

The admins are aware of the problem and the code is being examined/worked on as time permits.


Offline KC1LPT DMR 3144706

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Re: Self care not working?
« Reply #2 on: January 21, 2020, 10:23:52 am »
The "Self Care" was working OK but this week it appears to be broken. About a week since (I think) it's worked.

Offline KC5JCS

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Re: Self care not working?
« Reply #3 on: January 26, 2021, 11:38:36 pm »
I'm a new TGIF user, but I'm seeing the same thing in SelfCare...hotspot not seen.

Where do I create an actual login into TGIF to access the SelfCare?  I have a TGIF Wiki and Forum login...is it related to those logins?  Heck...I can't even find the login button on the TGIF website.

Offline WB3IHY

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Re: Self care not working?
« Reply #4 on: January 27, 2021, 04:39:35 pm »
I have a TGIF Wiki and Forum login...is it related to those logins?

No, they aren't.  Those are completely separate logins/websites.  And the current server does not have a login for any of the functions (including self-care).

All that (plus the problems with the current self-care) are just a few of the things that the new server will help square away.  Right now, the self-care tries to determine what you see and what you can control by the IP address it sees you and your devices on.  If they don't match (or the code messes up and crashes) you won't see anything.

The new server will integrate the information contained in the current TGIF Wiki, the self-care, etc into one place with a single login.  Also, the self-care will show you what you're entitled to see/adjust based on being logged in with a password versus IP addresses.  A MUCH better and more reliable way to do it.

Finally, and as an aside: As of this writing, there is no plan to integrate these forums under the "new server" umbrella.  So it will remain a separate login and password from the rest.  But that's today...who knows what the developers have planned? LOL

73,
Joe, WB3IHY



 

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